Help Center

FAQ

Our Products

Where can I find product sizing information?

Orders & Deliveries

Can I modify or cancel my order?

What payment methods are accepted?

I think my package has been lost or stolen

How do I use my promo code?

Shipping

Where are our products shipped from?

Why didn't all my ordered items arrive together?

My order still hasn't arrived?

Do you ship internationally?

Returns

Can I return my item?

Can I exchange my item?

I have received the wrong item

My item arrived damaged, what should I do?

Company

What is Equality Warehouse?

Do you donate to LGBTQ+ charities?

Do you have any 'brick & mortar' store locations?

How do I find out about career opportunities with Equality Warehouse?